White Paper: CXninja Automates the Customer Service Hiring Process
The objective of the proprietary CXninja software is to remove the inefficiency and human-error inherent in the manual process of recruiting, hiring and onboarding customer service agents. Using traditional means, completing the hiring cycle can typically require as many as 45 days. The automated CXninja platform enables organizations to source, screen, select, and onboard new agents in approximately two weeks.