Empowering the Utilities Industry: Improving Hiring and Reducing Turnover for Customer-Facing Roles
The public utilities sector plays a vital role in our daily lives, providing essential services such as electricity, water, and natural gas. It is a sector that relies heavily on customer-facing roles, and often encounters high turnover rates. As the industry evolves, ensuring a streamlined hiring process and finding strategies to reduce employee attrition is crucial. In this blog post, we will explore strategies and best practices to enhance the hiring experience and create a more stable and motivated workforce in the utilities industry.